Since the early 1980's we have led the way, in the implementation of a computerized customer and freight recording and tracking systems, by being one of the first freight company to commission the development of a management database system which would allow us to boost and enhance the service we offer to our overseas agents and local clientele.

Today we continue  to lead the way by constantly improving our facilities to meet the needs of our partners and customers. We ensure that all staff are completely knowledge in at least three area of business. This allows us to efficiently rotate our employees without much disruption of work flow.  Jaminco Import-Export plans to continue with it's pioneering efforts, and to continue leading the way in this area of business in Jamaica.

Here is what our facilities have to offer

• Fully Computerized Operations
• Electronic Photographic Transfer (EPT) on all damaged cargo
• Electronic Data Interchange (EDI)
• Radio Control for travel staff
• An up todate fleet of delivery vehicles
• Adequate parking for customers
• Customer Complaints department

In addition our facilities are strategically located close to Jamaica's main ports of entry

Services typically offered by NVOCCs, in addition to customary services provided by freight forwarders, are:

Consolidation of freight, and Financial liability for goods due to loss or damage during transport.

•  NVOCCs operate as carriers and should be evaluated by applying the same service, price, and delivery standards.

Services for overloaded or short landed cargo processing and settlement of marine claims on behalf of principals.

Collection and remittance of freight money to principals.

• To provide local customers with worldwide services at international standards fit to customary business environment.
• To be perceived and recognized by customers as their preferred total logistics provider thanks to its professional, reliable and personalized services which are based on the Company's major competitive advantage - its visionary management and dedicated personnel

Services - Freight forwarders provide a number of services. At the beginning of a sale, they can provide the exporter with a quotation on:

• Freight costs;
• Port charges;
• Consular fees;
• Cost of special documentation;
• Insurance costs; and
• Freight forwarder's fees.

This information can be used in the preparation of an accurate price quotation to foreign customers. At the shipper's request, freight forwarders can make the actual arrangements and provide the necessary services for expediting the shipment to its overseas destination. This can include:

• Booking space with the carrier;
• Completing export documentation;
• Arranging for cargo insurance;
• Advising on foreign import regulations;
• Providing guidance on packaging, marking, and labeling;
• Arranging for products to be packed and containerized at the exporter's request; and
• Export clearance.

Some freight forwarders are also freight consolidators, but this is not a standard service.

Cost - Freight forwarders operate on a fee basis paid by the exporter. The forwarders' fees consist of an agreed-upon amount, plus documentation charges. The cost for their services should be figured into the price charged to the customer. Freight forwarders also collect a percentage of the freight costs from the carrier.

Selection Criteria - Every company has its own needs to consider when selecting a freight forwarder. The following list includes a few suggestions of criteria to consider when selecting a freight forwarder:

• Is the freight forwarder licensed to handle ocean cargo?
• Currently, all ocean freight forwarders in the United States must be licensed by the FMC.
• Is the freight forwarder registered with the International Air Transport Association (IATA) to deal with international air cargo?
  Being registered with IATA is not a requirement to handle air freight. However, to register, freight forwarders must meet IATA criteria regarding financial and credit standing, physical facilities, professional qualifications, and ethical practice.
  Is the freight forwarder financially stable?
• Ask for credit references, and check them. Check with carriers to see that the freight forwarder has a good payment record.
• Does the freight forwarder have a record of customer satisfaction?
• Ask the freight forwarder for a list of satisfied customers, and call them.
• Does the freight forwarder have knowledge of and experience with your product, desired shipment method, and destination country?
• Does the freight forwarder have a network of overseas agents?
• Does the freight forwarder have an office in your destination market?
• Are they agents or owned and operated offices?
• Do the offices have the ability to communicate with one another on-line.
• Is the forwarder large enough--with ample facilities--to handle your business?
• Do they have warehouse facilities, if that service is needed?
• Do they have electronic data interchange (EDI) capabilities?
• Do they have sufficient staff to handle your volume, and other needs?
• Does the freight forwarder have "errors and omissions insurance"?
• Is the freight forwarder willing to take the time to explain terms and procedures in a way you can understand?